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Author Topic: Web.com Sucks - Do Not Use  (Read 5847 times)

Offline Steven Benner

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Web.com Sucks - Do Not Use
« on: Feb 25, 2009, 08:01:41 pm »
A billing error, followed by a failure in their reactivation system caused us to be down for the last 30 hours.

I signed up with a hosting company called Interland about 6 years ago now. Back then it was a great service. A few years ago they got bought out by Web.com. Since then the service has gone down hill. Bad customer service, night-time tech support for their dedicated servers doesn't answer the phone, billing system is a joke, and their automated systems don't seem to work half the time.

We are finally back up. But this has become too frustrating to justify. They are going to lose my business as soon as I can move the site.

I already have a new host ready to go. I will be looking at migrating the site. This will probably be another day or so of downtime. Not sure when it is going to happen. I have to make sure the forum software works on the new host. I will post a message here at least a week before it happens.
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Offline zoomy

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« Reply #1 on: Feb 25, 2009, 08:31:22 pm »
Steven, I appreciate you running & maintaining this forum for us - as always.

It's been a little frustrating every time the site has been down as often it has, especially for the past year - to be honest.

I hope the new host will work out for you and be less headache for you.

Again, thank you so much for giving us the opportunity and letting us gather here. ^_^  
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Offline 85GTS

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« Reply #2 on: Feb 25, 2009, 08:39:18 pm »
Quote
Steven, I appreciate you running & maintaining this forum for us - as always.

It's been a little frustrating every time the site has been down as often it has, especially for the past year - to be honest.

I hope the new host will work out for you and be less headache for you.

Again, thank you so much for giving us the opportunity and letting us gather here. ^_^
:agree: x eleventybillion

This is my home on the internet away from home.

You do a lot and I appreciate it a whole bunch (im sure many others feel the same way)  :bow:  :bow:  :bow:  :bow:  :bow:  :bow:  :bow:  :bow:  
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Offline Jetz0n

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« Reply #3 on: Feb 25, 2009, 08:49:54 pm »
Thanks Steve!
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Offline Coop301

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« Reply #4 on: Feb 26, 2009, 12:02:58 am »
Quote
Quote
Steven, I appreciate you running & maintaining this forum for us - as always.

It's been a little frustrating every time the site has been down as often it has, especially for the past year - to be honest.

I hope the new host will work out for you and be less headache for you.

Again, thank you so much for giving us the opportunity and letting us gather here. ^_^
:agree: x eleventybillion

This is my home on the internet away from home.

You do a lot and I appreciate it a whole bunch (im sure many others feel the same way)  :bow:  :bow:  :bow:  :bow:  :bow:  :bow:  :bow:  :bow:
I think we all feel the same way.  I was one lost puppy at times yesterday.  Didn't know what to do with myself at work.
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Offline 83GTCoupe

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« Reply #5 on: Feb 26, 2009, 03:27:48 am »
Quote
Quote
Quote
Steven, I appreciate you running & maintaining this forum for us - as always.

It's been a little frustrating every time the site has been down as often it has, especially for the past year - to be honest.

I hope the new host will work out for you and be less headache for you.

Again, thank you so much for giving us the opportunity and letting us gather here. ^_^
:agree: x eleventybillion

This is my home on the internet away from home.

You do a lot and I appreciate it a whole bunch (im sure many others feel the same way)  :bow:  :bow:  :bow:  :bow:  :bow:  :bow:  :bow:  :bow:
I think we all feel the same way.  I was one lost puppy at times yesterday.  Didn't know what to do with myself at work.
:agree: I'm sure it's just as frustrating for you to have to keep dealing with all the SQL errors, and such, when you barely have the time to pop in here as it is. Thank you doesn't seem to be enough, but it's all I think we can say. :thumbs:
« Last Edit: Feb 26, 2009, 03:28:17 am by 83GTCoupe »
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Offline a2ndopinion

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« Reply #6 on: Feb 26, 2009, 04:19:33 am »
I'm glad I had too much work yesterday, or I'd have gone nuts too!

Steven, I know there are many of us here who are so very thankful for all you do, and are looking forward to a more stable host.

Thank you!
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Offline skycam_313

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« Reply #7 on: Feb 27, 2009, 06:39:24 pm »
couldnt have said it better myself...

glad ive been working so hard...  but when im not, this site is where im at.



TTHHHAAANNNKK   YYYOOOUUUUUUUUUUUUU.......   (insert stewie griffin picture here lol)
« Last Edit: Feb 27, 2009, 06:40:41 pm by skycam_313 »
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Offline mauigts

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« Reply #8 on: Jul 19, 2009, 05:51:30 pm »
Through no fault of your own, things happen. We are appreciative that someone like you takes the time and energy to make a site like this work, and be available to the rest of us. That is why they made beer, so the rest of us could learn patience,
Mahalo, for your efforts.
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