A noob section wouldn't help, and a "graduation" process would not only piss people off but discourage them from learning how to do it right.
The population of the world is divided into two types of people:
- (5%) Those who know how to search, and...
- (95%) Those who need to have someome search for them
It's true. This is just how it works on all forums, and how it has always worked on all forums. Search boxes are filtered out as some kind of techie power-user thing, and stickies are masked by some kind of magical
bold cloaking device. I knew this when I wrote the original forums from scratch in Perl back in ought-zero, in fact if you check the
original forum rules (which haven't changed since the beginning) you'll see that I decided back then to accept that fact by saying "Search is not an acceptable reply".
The only option that seems to work for everyone is creating and maintaining an FAQ. But it still requires that someone reply to the newbies question with a link to the specific answer in the FAQ.